FAQ

General Questions

Q1: How can I trust you?

1) We are an Assessed Supplier by SGS.

2)We have Trade Assurance System.

3)Good corporate reputation feedback from our old customers.

Q2: What are your core advantages?

1)With us your money in safe, your business in safe.

2) 20+ years experienced and serious production team.

3)Strict incoming, processing and outgoing Quality Control.

4) Innovative and professional R&D team.

5) Non-disclosure and quality agreement offered.

6) Low MOQ 5,000pcs.

7) 7 x 24 hours service.

8) 7 days refund.

Q3: How can I get your fast response?

To get our instant response, you can add our TradeManager or add our mobile phone numbers shown on our web page by using your WhatsApp, WeChat, Linked In, Facebook, Viber, Tango, etc.

Q4: How soon can I get a price quote?

Normally, once we receive your bottle weight, sprayer size, cap material, cap weight, surface handling requirements and quantity, we can send you quotation within 12 hours.

Q5: Can I get my free samples?

Yes, we provide each model 1pc free samples for customers with freight collect. Stock samples lead time = 3 days, samples with specific surface handling requirements lead time = 7 days.

Q6: What's your delivery time?

1) 45 days if we have molds.

2) 60 days if we don’t have molds.

Q7: Can I have customized models according to my own designs?

Yes, we can issue new molds according to your designs and sign Non-Disclosure Agreement with you.

Q8: Can you design for us?

Yes. We have innovative and professional R&D team having rich experience in designing and manufacturing. Just tell us your idea, then we will carry it out into drawing and 3D design within 3 days for your approval.

Q9: Do you sell other products not listed on catalog?

We sell over 10.000 different models and develop new models monthly, part ofour products are not listed at our website, if you can’t find the models you are looking for at our website. please e-mail or message your models requirements to us, we will be pleased to check if we have the models you need.

Q10: What's your payment terms?

1) T/T

2) L/C

3) Western Union

4) D/A

5) D/P

6) MoneyGram

7) PayPal

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